admin
17 August 2022 00:36
1
The sixth key to omnichannel success: instant, consistent answers to customer questions in any channel they chose.
With today’s shoppers interacting with retailers on their phones, through social media, websites and countless other modes, “unboxed retail” has created a dilemma for many retail formats anchored on street corners across America. What factors have...
admin
25 August 2022 02:11
2
Omnichannel services increase conversion by 30%. Store locator, store returns info, stock status - all of these can be easily managed in a knowledge graph and delivered as a message.
Buy online, pick up in store (BOPIS) or curbside pickup play a significant role lifting the median conversion rate for omnichannel retailers.
Est. reading time: 2 minutes
