Algorithms will only take you so far

Build your own knowledge graph and become the custodian of your “truth”. Algorithms will only take you so far.

Are the current LLM Chatbots just gimmicks? Perhaps. If you really want to give your customers and team accurate answers you need to make it easy for humans to curate your organization’s knowledge.

Also this…

…many LLMs are intentionally trained on giant dumpsters full of unchecked data…

A Google search no longer returns just links. Today Google tries to return answers first - from its knowledge graph. This author argues that these returns often “confirm unsubstantiated claims, and are easily manipulatable by people looking to spread falsehoods.”

Google’s truth becomes our truth.